Pantrypoints
Query
October 13, 2020 1 minutes • 70 words
Table of contents
Intent
Customers can fill up a form which will be received by Query. Each message can then be assigned to staff via email integration.
User Story
- As customer, I can fill up a form easily without the hassle of captcha
- As employee:
- I can assign the inquiries to other staff
- I can update the status
- As owner, I can see the stats for each inquiry
Models
| Model | Context |
|---|---|
| Emails | Feed |